Frequently Asked Questions
Welcome to gldresses.com! Here you’ll find answers to the most common questions about our bridal collections, orders, and services.
1. Ordering & Consultations
Q: How do I book a bridal appointment?
A: Schedule your private consultation through our online booking system at gldresses.com.
Q: Can I order directly from your website?
A: We work exclusively with authorized retailers. Use our boutique locator on gldresses.com to find a partner near you.
Q: What’s your price range?
A: Our couture gowns range from 4,000−4,000−15,000 depending on style and customization.
2. Sizing & Alterations
Q: Are your dresses made-to-order?
A: Yes, each gown is crafted to your measurements after ordering.
Q: How long do alterations take?
A: Typically 8-12 weeks – we recommend ordering 9 months before your wedding.
Q: Do you offer plus sizes?
A: Our collections are available in sizes 0-30 through our boutique partners.
3. Shipping & Delivery
Q: When will my dress arrive?
A: Production takes 4-6 months, with shipping via premium couriers (tracking included).
Q: What about international orders?
A: Available through our global stockists – customs fees apply based on destination.
4. Returns & Preservation
Q: Can I return my dress?
A: Made-to-order items are final sale due to their custom nature.
Q: How should I preserve my gown?
A: Use our recommended preservation kit (available through retailers).
5. Design Process
Q: Can I customize a design?
A: Bespoke modifications are available through select boutiques.
Q: What fabrics do you use?
A: Only premium European laces, silks, and French tulles.